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    Returns and Exchanges in Canada

    Unused and undamaged products purchased at regular price may be returned within 7 DAYS of reception using secure packaging. Return shipping fees are to be paid entirely by the customer, except when the product does not reflect the order. Only unused and undamaged products in their original box or wrapping will be accepted for return. 
    Before returning a product, you must get a return authorization number (RA#) from our Customer Service. Please contact us at shop@morebirdies.com before sending products back. Absolutely no return or exchanges will be accepted without a valid RA number. Your return number is valid for a period of 7 business days; after this period, no exchange or refund will be possible. 

    Return Address:
    MoreBirdies Returns
    155-710 rue Bouvier
    Québec, Canada
    G2J 1C2